Privacy Policy

Last Updated: 05.02.2025

Welcome to Culinary Atelier (www.culinaryatelier.ch). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Who We Are

Culinary Atelier
Address: Hochbergerstrasse 70, 4057 Basel
Email: info@culinaryatelier.ch
Website: https://www.culinaryatelier.ch

If you have any questions about this Privacy Policy, please contact us.

2. What Data We Collect

We collect and process different types of personal data, depending on your interaction with our website. This may include:

2.1 Information You Provide Directly
• When making a booking or purchase: Name, email, phone number, billing address, and payment details.
• When contacting us: Email address, name, and any information you share in your message.
• When subscribing to our newsletter: Name and email address.

2.2 Information We Collect Automatically

When you visit our website, we may collect:
• IP address and device information (browser type, operating system, and settings).
• Cookies and tracking data (see Section 6 below).

3. Why We Collect Your Data

We collect and process your personal data for the following reasons:
• To process your bookings, orders, and payments.
• To respond to inquiries and customer support requests.
• To send newsletters and marketing communications (only with your consent).
• To analyze website performance and improve our services.
• To comply with Swiss and EU legal obligations.

4. How We Share Your Data

We do not sell your personal data. However, we may share data with trusted third parties, including:
• Payment providers (e.g., Stripe, PayPal) to process transactions securely.
• Email marketing providers (e.g., Mailchimp, SendGrid) for newsletters.
• Analytics tools (e.g., Google Analytics) to understand website traffic.
• Swiss or EU legal authorities if required by law.

All third parties are required to protect your data and comply with GDPR & Swiss FADP regulations.

5. How Long We Store Your Data

We store your personal data only as long as necessary:
• Order and booking details: Kept for 10 years (as required by Swiss tax laws).
• Newsletter subscriptions: Until you unsubscribe.
• Website analytics data: Stored for a maximum of 26 months.

After these periods, we securely delete your data.

6. Cookies and Tracking Technologies

We use cookies to improve your experience on our website.

6.1 What Are Cookies?

Cookies are small text files stored on your device to remember preferences and enhance security.

6.2 Types of Cookies We Use
• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand website usage (e.g., Google Analytics).
• Marketing Cookies: Used for advertising and retargeting.

6.3 Managing Cookies

When you visit our site, we ask for your consent before placing non-essential cookies. You can change your cookie preferences or disable cookies in your browser settings.

For more details, visit our Cookie Policy.

7. Your Rights (GDPR & Swiss Law)

As a user, you have the following rights:
✔ Right to Access: Request a copy of your personal data.
✔ Right to Correction: Request updates to inaccurate data.
✔ Right to Deletion: Ask us to delete your data (except where legally required to keep it).
✔ Right to Withdraw Consent: Opt-out of marketing emails at any time.
✔ Right to Data Portability: Request your data in a machine-readable format.

To exercise your rights, contact us at info@culinaryatelier.ch

8. Data Security

We take security seriously and implement:
🔒 SSL encryption on our website.
🔒 Access controls to prevent unauthorized data access.
🔒 Secure payment processing through trusted providers.

9. International Data Transfers

Since our servers and some third-party services operate outside Switzerland, your data may be transferred internationally. We ensure all data transfers comply with GDPR safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Last Update: 05.02.2025

Need More Information?

If you have any questions about how we handle your data, please contact us at:
Email: info@culinaryatelier.ch
Website: https://www.culinaryatelier.ch